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Have a question about a report, an issue with your order, or just need guidance? Get in touch — we respond within 24 hours.
Send Us a Message
Fill out the form and we'll get back to you within 24 hours on business days.
Contact Information
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Response Time
We respond to all messages within 24 hours on business days.
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Report Not Received?
Check your spam folder first. Still missing? Contact us with your order number and we'll resend it immediately.
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Support Hours
Monday – Friday9am – 6pm EST
SaturdayEmail only
SundayEmail only
FAQ
Common Questions
I didn't receive my report — what do I do?
Check your spam or junk folder first. If it's not there, contact us at info@ridesaudit.ca with your order number and we'll resend it immediately.
How do I request a refund?
Email us at info@ridesaudit.ca with your order number and a description of the issue. We review all valid complaints within 5–7 business days. See our Refund Policy for full details.
Can I get a report for any vehicle?
Yes. We cover cars, motorcycles, trucks, boats, jet skis, ATVs, RVs, snowmobiles and trailers. We support Canadian-registered vehicles and vehicles imported from the US, UK, Australia, and New Zealand.
How long does a report take?
Reports are delivered to your email within 4–8 hours of your confirmed purchase.
Are prices in Canadian dollars?
Yes. All prices are in CAD and you will be charged in Canadian dollars at checkout.
Ready to Get Your Report?
Browse all our vehicle history report plans and get started today.
⚡4–8 Hour DeliveryReports sent to your email
🔒SSL Secure Checkout256-bit encryption
🛡️Satisfaction Guaranteed30-day refund policy
🇨🇦Priced in CADNo conversion surprises